The challenge
Eleven regional reporting stacks produced contradictory numbers for the same brand, and every leadership review began with a reconciliation argument rather than a decision.
What we did
- 01Mapped every existing metric to a single governed semantic definition
- 02Built a contract-first ingestion layer with column-level lineage
- 03Deployed the Sales Operations Agent against the governed layer
- 04Ran parallel reporting for one quarter before decommissioning legacy stacks
Results
- Reporting stacks retired
- 11 → 1
- Reconciliation time
- -94%
- Field adoption
- 81%
Client: Top-10 global biopharma